We are currently operating with a limited staff due to COVID-19 distancing measures. To start a return, click here. For the quickest response during our regular business hours (Monday through Friday from 9 AM - 6 PM ET), please use our customer service chat feature in the bottom right corner of your screen or click here. During off hours, you can shoot us an email at shop@catalinaswim.com or fill out the below form. We appreciate your patience and will respond to you as soon as possible.